All orders are processed from our favourite warehouse in Chesterfield. 

Once received, your order is picked, packed and sent out to you via recorded delivery.

We aim to process all orders as soon as possible so you should receive your kettle within 2-3 days.

We ship free of charge to UK addresses, however, there is a £5 surcharge for deliveries to Ireland and the channel islands. 

You will receive an email notifying you once your payment is complete and another once your new kettle has been packed and shipped off to you.

If, at any time, you would like to contact us regarding your order, please do not hesitate to get in touch with us at


We guarantee that the water in your Vektra kettle will stay hot for up to 4 hours after it is first boiled. Testing has shown that after 2 hours the water is at 80°C, hot enough to brew a cup of te... Read more


To be sure to make delivery in time for Christmas, please order your kettle by Wednesday 12th of December.   We'd also like to note that our warehouse & office will be closed from Friday 21st... Read more