Wszystkie zamówienia są wysyłane za pomocą UPS 

Opcje dostawy

Standard 48h (poniżej 50£)£3,99£ 

Następnego dnia 24h 4.99£ 

Czas wysyłki

We aim for all orders to be dispatched the same working day if you order before 12:00pm Monday to Friday.During seasonal peaks please allow up to 2 working days for your order to be dispatched on your designated service. 

If you require any further information on this, please contact our Customer Care team at [email protected]. 

Śledzenie i e-maile

Once your order has been successfully completed and is ready to be sent you will receive an email from us confirming the successful dispatch of your parcel(s).UPS will then contact you via email and SMS text message (if a mobile number has been provided) to confirm your tracking number and when your parcel will arrive.If there is no response when UPS try to deliver your parcel, a card will be left giving you the option to re-arrange collection. They will re-attempt to deliver your parcel up to two times after which it may be returned back to Vektra.Please note due to courier restrictions, we are unable to ship to some areas of the UK on a next day delivery service.

For more information, click on the button below to go to our shipping and delivery page which provides much more detail throughout the process. 

Wszelkie zakupione przedmioty mogą zostać zwrócone do firmy Moneybookers w celu uzyskania pełnego zwrotu w ciągu 28 dni od daty pierwotnego zakupu. Przedmioty zwrócone do nas muszą być bezpiecznie zapakowane i wysłane w oryginalnym opakowaniu, nieuszkodzone, nieużywane i nadające się do odsprzedaży. 

Refunds will only be made when the items have been safely received back and have been inspected. If these conditions are not met, your purchase will not be refunded.To return any items to us please notify us by email at [email protected] and once we have authorised your request we ask that you please download the returns below and send it back with your unwanted goods. 

Please note that we will not process unauthorised returnsThe costs of returning unwanted purchases will be borne by the purchaser and we ask that you provide a tracking number after it has been dispatched.Vektra will not be held responsible for any losses incurred by the customer or recipients in non-recoverable carriage. For this reason we strongly recommend sending returns by recorded delivery.

For more information click on the buttons below:

Gwarantujemy, że woda w Państwa czajniku Vektra pozostanie gorąca nawet przez 4 godziny po pierwszym zagotowaniu. 

Testing pokazał, że po 2 godzinach woda jest w temperaturze 80°C, wystarczająco gorąca, aby zaparzyć filiżankę herbaty, a po 4 godzinach będzie w temperaturze 68°C, idealny do parzenia kawy.

 Each kettle is guaranteed against manufacturing faults for 2 years so if it breaks during that time then email us at [email protected] and we will have it collected from your home and then it will be checked by our quality controls team and if it passes our checks then you will receive a new Vetra kettle.